IDENTIFICATION AND PUBLICATION
PUBLISHER
Emauxdelongwy.com is the property and official website of MANUFACTURE DES EMAUX DE LONGWY 1798.
LA MANUFACTURE DES EMAUX DE LONGWY 1798 is registered in BRIEY under number RCS 817502776 with its registered office at 3 rue des Emaux, 54400 LONGWY.
Publication manager: Martin Pietri
INTELLECTUAL PROPERTY RIGHTS
All graphic elements, the structure and, more generally, the content of the emauxdelongwy.com website are protected by copyright, trademark and design law.
Anyone who collects or downloads content or information from the site has only a private, personal and non-transferable right of use.
The reproduction of a page of the site in a frame external to emauxdelongwy.com or the insertion of a page belonging to emauxdelongwy.com in the page of another site is prohibited.
Similarly, any reproduction or representation of the site in part or in whole is prohibited without the written consent of emauxdelongwy.com and would constitute an infringement punishable by articles L. 335-2 et seq. of the French Intellectual Property Code.
The texts, graphics, drawings, logos and photos published on emauxdelongwy.com may be reproduced on paper or electronic media, provided that the name and address of the site are cited and that they are not used for commercial purposes.
Failure to comply with the above provisions may constitute an infringement for which the infringer may be held civilly or criminally liable.
Hyperlinks to the emauxdelongwy.com website may only be created with the authorization of emauxdelongwy.com, and on condition that no confusion may exist in the minds of Internet users as to the identity of the site or the origin of the information.
COLLECTION AND USE OF PERSONAL DATA
In order to transparently meet all legal and moral requirements regarding data processing and protection, our site has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL) under the number 1985103 v 0 of August 23, 2016.
Data provided by the customer
As part of our distance selling activity, our company is required to collect the following personal data: surname, first name, company, address, email, landline phone, cell phone, date of birth, bank details. These data are essential to the proper functioning of our business and also help us to improve our products and services.
When placing an order, the customer must verify all the information entered (products ordered, delivery address, billing address, telephone number ...).
In the case of an order placed by phone, the customer must also verify the information when receiving his order confirmation by mail (name and surname, delivery and billing addresses, phone number, content of the order ...).
By placing an order on the site, you accept these general conditions of sale.
If after validation of his order, the customer realizes the need to change some information, he can do so by contacting us as soon as possible via the contact form or by phone at 03.82.24.30.94 (Tuesday to Friday from 10am to 12pm and from 1:30pm to 6pm) indicating if possible the number of the order concerned.
The emauxdelongwy. com website cannot be held responsible for any errors made by the customer or for the consequences in terms of delivery (delay, address error, etc.), including in the case of an order placed by telephone. Thus, if the delivery cannot take place because of an error of seizure by the customer, the expenses of forwarding will be the responsibility of the customer. In this case, the customer will refrain from any claim due to the delivery delays.
We do not store the credit card information used by our customers to pay for orders placed directly on the emauxdelongwy.com website or by telephone.
The emauxdelongwy.com website will not give, rent or sell your information to third parties for advertising purposes without your prior consent.
Right of access, rectification and deletion
In accordance with the French Data Protection Act of January 6, 1978, as amended by Act No. 2004-810 of August 6, 2004, you have the right to access, rectify and delete your personal data.
You may object to your data being collected and processed by emauxdelongwy.com at no cost. You also have the right to object to your data being used for prospecting purposes, in particular for commercial purposes, in accordance with this law.
To exercise these rights, please write to us at the following address
MANUFACTURE DES EMAUX DE LONGWY 1798
3 rue des émaux
F54400 LONGWY
Duration of data retention
The data collected is kept until the end of its processing. Customer data is kept for 5 years after the last purchase.
Data collected automatically
When you visit our site, we automatically collect non-personal technical data about the computer you use to access our services (type, connection parameters, operating system, IP address, duration of visits, URL of referring and exit pages, etc.) using cookies. A cookie does not allow you to be identified directly but is used to record information about your navigation on the website.
There are several types of cookies that allow us to improve the quality of our site:
- by saving your preferences (quick connection to your space, saved cart...)
- by carrying out analyses (frequentation, audience measurements,...)
- by sending you advertisements adapted to your centers of interest or by limiting repetition. In the latter case, their installation requires your consent via a message when you arrive on the site.
You have control over these cookies and can delete them from your device in your browser settings. Blocking cookies may cause difficulty in using the website.
Our website also uses the services of Google Analytics. The use of these services is subject to Google's privacy policy and their terms and conditions.
How do we use cookies?
There are several types of cookies that allow us to improve the quality of our site. You can choose to accept or modify the settings of certain cookies.
Our emauxdelongwy.com website and our partners (Google and Facebook) use cookies, trackers and other similar technologies to:
- save the preferences necessary for the requested service to be provided.
- improve and personalize our site and measure its audience.
- recognize users when they return to the site
- secure the payments that users can make
- Analytics and tracking to measure website and digital data for customer insights,
- perform analysis on the browsing experience in order to improve the content
- allow you to share content on social networks.
- offer personalized advertising
- offer location-based advertising
By default, cookies are not automatically installed, with the exception of those essential to the operation of the MANUFACTURE DES EMAUX DE LONGWY 1798 site and services. In accordance with current regulations, we ask for your authorization before installing any other type of cookie on your hard disk. To avoid being inconvenienced by these routine authorization requests and to enjoy uninterrupted browsing, you can configure your computer to accept cookies or we can remember your refusal or acceptance of certain cookies. By default, browsers accept all cookies.
We retain your choice for up to 13 months, depending on the type of cookie.
You can change your mind at any time by clicking on the following link: Cookie Management
Data security
We have implemented protective measures to ensure the security and integrity of personal data. Access to this data is restricted to employees authorized to access your data by virtue of their position.
Our emauxdelongwy.com domain name is SSL-certified to ensure HTTPS browsing and data security. Our entire site is secure, as is all the data collected on it.
Processing of personal data
By collecting this data, emauxdelongwy. com is able to carry out the following processing:
- Management of customer accounts, baskets, orders and invoices.
- Management of deliveries and order follow-up
- Management of our customer service: contact by e-mail, mail or telephone
- Improvement of the emauxdelongwy.com website
- Inform about news
- Provide personalized advertising content
- Personalization of the customer experience
- Improvement of our customer service
- Collection of opinions
- Administration of contests, promotional offers or surveys
Recipient of the data
We may share your personal data with suppliers or service providers that our Manufacture uses to process your request. The latter are bound by contract to respect the confidentiality and security of the data they may receive.
For more information on the use and protection of your data, please contact our data protection officer via our contact form.
